Your link to

Frequently asked questions

I have a Blue Badge; do I get travel assistance automatically?

No. The Blue Badge scheme is only a discount on our ticket prices. If you need travel assistance, you must advise us at least 48 hours before travelling to make sure we can accommodate your needs on your chosen sailing.

You can book Accessible Travel and Customer Assistance here, call us on our dedicated Assisted Travel line 0800 093 8236 Monday to Friday 9am-6pm and Saturday and Sunday 9am-5pm or visit our Customer Service Point at port.