Wightlink - Isle of Wight Ferries
Commercial - Useful info
Useful Information

Wightlink is the largest and fastest ferry operator with over 68,000 sailings a year across the Solent, and sailings every half an hour in peak season. With a crossing time of only 30 minutes on our Lymington Route, and approximately 40 minutes from Portsmouth. At Wightlink we constantly strive to maintain and indeed improve a very high standard of customer service, below is a summary of our strengths.

Wightlink offers the most flexible service to the Island by virtue of our two Ro/Ro routes complimented by the sheer number of sailings

  • Fastest crossing in the West (and the East!). Approximately 40 minutes from Portsmouth, 30 minutes from Lymington

  • Over 68,000 sailings scheduled for 2006

  • Superb record of reliability, especially during inclement weather

  • Block bookings available for regular "scheduled" runs, even during busy holiday periods

  • Printed copy of block booking reservations confirmed to client

  • Charges only raised for vehicles shipped; no penalty for unused bookings

  • Credit accounts available

  • Invoices raised on a weekly basis for account customers

All carriage subject to Wightlink Limited Conditions of Carriage by Sea, and subject to Wightlink Limited Standard Terms of Business, copies of which are available on request.

You can call us on 023 9285 5260 which is open 364 days a year, from 7am until 9pm, 8am until 8pm Sundays, to help you with your enquiries.
 
Coach & Freight Charges
Whilst standard charges generally apply, we will be pleased to offer a discount to regular or bulk users, depending upon the number of crossings being made and the sailing times used. For a detailed quotation, please telephone:

John Bright: Sales Support Manager

Tel: 023 9285 5242
Fax: 023 9285 5257

or write to:

Wightlink Ltd,
Gunwharf Road,
Portsmouth,
PO1 2LA

Mike Bridgman: Freight Sales Co-ordinator

Tel: 023 9285 5210 
Fax: 023 9285 5211

or write to:

Wightlink Ltd,
Gunwharf Road,
Portsmouth,
PO1 2LA

All charges are payable on day of travel. However, subject to company status, credit facilities are available. Details on request.
 
Reservations
It is advisable to make reservations for all journeys to ensure availability of space. For one-off movements, please contact our reservations office:

Tel: 023 9285 5260 or: Fax: 023 9285 5257

When making your reservation, give the route, date and time of your preferred sailings both outward and return. If you will be travelling on a regular basis, please contact our bulk-booking section, details as above.
 
Abnormal Loads
The Portsmouth-Fishbourne route is especially suited to the shipment of abnormal loads, as the ships have double-width ramps and can accommodate extra long or heavy loads, subject to sufficient spread of weight.  

Vehicles with an overall height in excess of 4.20m may also be accepted, but it is essential that prior notification is given in all instances as shipment necessitates special scheduling. 

For further details please telephone: 
023 9285 5210 during office hours

or fax: 
023 9285 5211 at anytime.
 
Parcel Freight Service
Parcels freight up to 25kg may be shipped daily via Lymington to Yarmouth. 

This service is also available on our regular high-speed FastCat catamaran service between Portsmouth Harbour and Ryde Pier. 

For details please telephone:

Portsmouth Harbour - 023 9285 5233  

Ryde Pier - 01983 562560 or: 

Lymington - 01590 671311  

Yarmouth - 01983 760213
 
Hazardous Substances
It is now a legal requirement for the haulier to advise both the Harbour Authority and Wightlink, to obtain clearance for all hazardous cargoes being presented for shipment. 

For further information please call our dedicated 24-hour Hazardous Goods hotline: 023 9285 5237.