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Tickets & Prices
Ensuring safe accessible travel

Wightlink offers a comprehensive scheme for persons with all forms of disability entitling them to discounted fares.

Book online hereWhen travelling the following discounts to our public tariffs apply:

  • Standard : up to 30% for vehicle and occupants
  • Economy : up to 15% for vehicle and occupants
  • IW Resident fares : up to 40% for vehicle and occupants
  • Foot passengers : up to 25% for the disabled passenger

Passengers with reduced mobility

If you have any special requirements e.g. you experience severe discomfort when exiting your vehicle or need assistance getting to the passenger lounge, please call our free Reduced Mobility Helpline on 0800 093 8236 at least 48 hours before you plan to travel.  By asking you to book by phone, we can assess your needs and ensure that we are able to meet them on your chosen sailing. If we don’t think we can, we will explain why and ask you to travel on an alternative sailing. If you do not book in advance we may not be able to offer you the assistance that you might otherwise expect, although we will make every effort to help you. Even if you don’t book ahead in this way, we will still do our best to allow you to travel as soon as possible after you arrive at the terminal.  However, our staff will need to assess your needs whilst also dealing with other passengers, and this may result in your departure being delayed.

If you do not require this kind of assistance you can book under the Blue Badge Scheme as below.

Bookings

Blue BadgeTo book a discounted rate please have your "blue badge" to hand as we'll need the number to complete the booking. You'll also need it with you when you travel as it will be checked against your ticket when you check-in.

To book:

  • Telephone 0871 376 1000 (calls cost 7p per minute plus network extras).
  • Book online
  • Buy your ticket at the ticket office (subject to availability)

 

Please note the following:

  • The blue badge holder must be travelling in the vehicle
  • The blue badge must be shown on request of a Wightlink Ticket Inspector, failure to produce a valid blue badge will result in a surcharge to the full public tariff being charged 
  • The blue badge must be valid for both outward and return journeys on the booking
  • All bookings must be paid for at the time of booking, Tesco Clubcard Boost token codes are not accepted
  • Discount does not apply to season tickets, books of tickets, promotional, freight, coach or group travel
  • Discounts can only be applied at time of booking and can not be applied retrospectively

If you do not have a blue badge

Disabled persons who do not posess a blue badge may apply for a "Wightlink Disabled Discount Scheme" card allowing discounts on foot passenger travel only.

Applications should be made in writing to: Wightlink Marketing Department, Gunwharf Road, Portsmouth, PO1 2LA including proof of disability. Please allow at least 5 working days for the application to be processed and include a passport sized photograph.

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For more information about the facilities at our terminals, onboard and further assistance please visit our Accessibility page

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Payment

 

 

Credit and Debit Cards

You can pay for your ticket at one of our ports, online or by telephone using Visa Credit or Debit, Electron, Mastercard or American Express cards.

Cash

Cash is accepted at terminals for tickets bought on the day of travel, but please be aware that vehicle tickets are often cheaper when booked and paid for at least the day before travel.

PayPal

You can pay for your online bookings with PayPalYou can now pay for your online bookings via PayPal. PayPal is the safer, simpler, smarter way to pay online. All you need is an email address to make secure online payments using your debit, credit card, bank account or PayPal balance.

Tesco Clubcard Boost token codes

Only valid on passenger vehicles (not for commercial bookings). Bookings must be made by telephone at least 72 hours in advance of travel and can not be combined with any other promotion or discount. Call us on 0871 376 1000 for details (calls cost 7p per minute plus network extras). More

Cheques

We do not accept cheques as payment in any of our terminals, retail outlets or onboard our vessels.

Postal Orders

Postal orders are accepted for advance bookings (for some ticket types only) made by telephone at least 2 weeks before travel.

Administration Fee

A £4 administration fee will apply to most vehicle bookings not made online, or £10 when bought at a ticket office without an advance reservation. No supplements are payable for online reservations. All bookings must be paid for at the time of booking.

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