We know how important it is to provide up to date travel information to our customers. We update the Service status section of our website routinely every morning and again if more than one sailing is delayed by 20 minutes or more since the last message was posted. We’ll post another update if delays reach an hour or longer and when we return normal service.
Disabled travellers, FastCat linkspan problems (until further notice)
Motorised wheelchairs and larger mobility scooters: sorry, until further notice our FastCat sailings are currently not accessible for passengers with motorised wheelchairs or larger mobility scooters. This is because our manual walkway is being used while repairs are made. The walkway is narrower than our usual linkspan and the angle may be steeper than usual.
Customers with mobility problems may also find it more difficult to board and disembark. If you need any assistance, please call our free Reduced Mobility Helpline on 0800 0938 236, if possible at least 48 hours before travel.
We are sorry for any inconvenience this causes our customers.
For more information on the assistance we can provide to customers with mobility difficulties, please visit our dedicated passenger assistance webpage here.
Impact on services & sailings: travel informationThis timetable update was added: January 29, 2018
We know how important it is to you that our ferries are on time and we continue to place service as one of our top priorities so you can get to where you need to be on time.
We update our Service Status, found on the home page of our website, every morning to ensure you have the most up to date information and continually review it throughout the day so you can access the latest information at all times.
Travel Updates will keep our passengers up to date via SMS or Email. If you would like to receive free Travel Updates then please complete the form below and we will let you know as soon as there is any disruption.
Follow each of our ferries on all routes using our live maps below. Clicking on the coloured marker will show the ship's name and current speed.