Pound icon

2019 sailings are now available to book – get yours at 2018 prices

2019 sailings at 2018 prices

Close icon

Popular topics in Discounts, offers and loyalty program

Discounts

Do you offer student rates?

We do! Our foot passenger fares offer a discount to students over 16. A valid NUS/Student Rider/ISIC (international Student identity Card)/NUS Extra card or College/University photo ID card with an expiry date will need to be shown when purchasing your ticket to receive the discount.

Did you find this useful?

Yes
6 people have found this useful so far!
Can I use Tesco Clubcard Boost tokens?

Tesco Clubcard Boost tokens can be used on full price Economy and Standard fares but cannot be used in conjunction with any other discounted offer or promotion. To find out more and to book please visit our Tesco Clubcard Boost tokens page.

Did you find this useful?

Yes
7 people have found this useful so far!
Do you offer a Blue Badge discount?

We do. We also offer the EU Blue Badge discount.

If you make a vehicle or foot passenger booking online simply add your Blue Badge number to the booking field. If you’re calling our Contact Centre or visiting one of our Ticket Offices tell the team your Blue Badge number and they will apply the discount for you.

Blue Badge discount cannot be used in conjunction with any other offer or promotion.

If you are travelling by foot, we also accept the National Rail Disabled Card and the English National Concessionary Travel Scheme (ENCTS) Card.

If you are travelling by foot on our FastCat passenger service, please remember to check our travel info before arrival as we are unable to accommodate mobility scooters or wheelchairs on a charter vessel or when our FastCats are using an alternative berth.

Remember to bring your Blue Badge or a photocopy of your Blue Badge, your ENCTS card or your National Rail Disabled Card when you travel otherwise you may be required to pay an upgrade to the full fare.

If you have any accessibility requirements, please call or email and let us know at least 48 hours in advance or we may not be able to accommodate your request. For the full details take a look at our Accessible Travel page.

Did you find this useful?

Yes
26 people have found this useful so far!
Can I get cheaper fares if I travel regularly?

If you live on the Island or own a home on the Island and travel regularly we can offer you reduced fares through our Multilink Pass. Foot passengers from the Island and the mainland can enjoy our reduced fares with our Multilink Passenger Pass or Season Ticket.

Did you find this useful?

Yes
7 people have found this useful so far!
How do I use a Promotion Code?

If you’ve received a Promotion Code for Wightlink it’s easy to book and pay with the code. You can book online and enter your Promotion Code in the Promotion Code field at the ‘Your Details’ page. You’ll be able to see the discount at the payment stage of your booking. Promotions codes can usually only be entered once, so please don’t test the code – it may only work once and we are unable to replace it.

Did you find this useful?

Yes
4 people have found this useful so far!
How do I use a Customer Service Voucher/Prize-Winners’ Voucher?

It’s easy to book online using a Customer Service Voucher or a Prize-Winner’s Voucher, simply click here. Make your booking and select ‘Pay by Voucher’ at the payment stage. If you prefer you can visit one of our Ticket Offices or call our Contact Centre and the team will make the booking and take the Voucher number for you. A booking fee may apply if you book at a Ticket Office or through our Contact Centre.

Did you find this useful?

Yes
1 person has found this useful so far!

Loyalty Program

Mylink account
How do I cancel my MyLink membership?

You can cancel at any time using the MyLink enquiries form on the website.

Did you find this useful?

Yes
Be the first to give feedback!
Does it cost anything to join MyLink?

No. It’s free to sign up.

Did you find this useful?

Yes
3 people have found this useful so far!
How do I sign up to MyLink?

You can sign up online to begin with although we may introduce more options later.

Did you find this useful?

Yes
2 people have found this useful so far!
Mylink discounts and offers
Does the MyLink 15% discount off hot drinks and bottled water apply to Meal Deals?

The 15% discount is only applicable to full price drinks, not any drinks already discounted or on promotion. The MyLink discount cannot be used on Meal Deals or any food. You can read the full terms and conditions for this promotion by clicking here.

Did you find this useful?

Yes
Be the first to give feedback!
How does the MyLink 15% off hot drinks and bottled water work?

You can use the 15% off hot drinks and bottled water on presentation of the MyLink card at any of our manned retail outlets. No discounts can be received on vended drinks, speciality coffees or teas. You can read the full terms and conditions for this promotion by clicking here.

Did you find this useful?

Yes
1 person has found this useful so far!
How do I get the discount on foot travel with MyLink?

Once you have has signed up to MyLink, your membership is attached to your customer record.

To book online you should log in using your account details and make the foot travel booking from the Isle of Wight as usual. The discount will then automatically apply to any foot bookings made.

If you book with the contact centre you must provide your customer number. The discount will then automatically apply to any foot bookings made.

If you prefer to book foot travel at one of our ticket offices, you must provide your customer number and the discount will be applied to the foot travel booking. You must also show your MyLink card at the ticket office. You can read the full terms and conditions for this promotion by clicking here.

Did you find this useful?

Yes
5 people have found this useful so far!
Can a member of the scheme use the MyLink card to buy already-discounted tickets?

No, the discounts only apply to full price foot tickets. If the ticket price is already discounted (seniors, children etc) no discount will apply.

Did you find this useful?

Yes
1 person has found this useful so far!
Are these offers all that the we get for signing up to MyLink?

At the moment, yes, but watch this space!

Did you find this useful?

Yes
1 person has found this useful so far!
Problems
How can I contact you if I have any MyLink issues or need to report a lost card?

You can contact us directly using the MyLink enquiry form on our Contact Us page or call our contact Centre on 0333 999 7333 for more help.

Did you find this useful?

Yes
1 person has found this useful so far!
Will you charge to replace my MyLink card?

We reserve the right to charge an admin fee.

Did you find this useful?

Yes
Be the first to give feedback!
What happens if I lose my MyLink card?

Simply contact us using the MyLink enquiries form on our website or call our Contact Centre on 033 999 7333 for help. We will then cancel the previous account and reissue you with a new card.

Did you find this useful?

Yes
1 person has found this useful so far!
Understanding how mylink works
Can my family and friends use my MyLink card?

No. The card is to be used by the MyLink card holder only. You can read the full terms and conditions by clicking here.

Did you find this useful?

Yes
Be the first to give feedback!
Does it apply to all the drinks bought or just the MyLink card holders?

The discount will be applied to all the hot drinks purchased by the MyLink card holder, but this number can only be up to the number of passengers on the ticket. For example, if there were 9 people travelling on the ticket purchased by the MyLink card holder, the card holder would receive a discount on all 9 applicable drinks. You can read the full terms and conditions for this promotion by clicking here.

Did you find this useful?

Yes
1 person has found this useful so far!
Do regular travellers have to sign up to MyLink?

To take advantage of the offers all customers must sign up to MyLink. The membership is then attached to the customer account. If you don’t sign up, you don’t get the discounts.

Did you find this useful?

Yes
1 person has found this useful so far!
How old do I have to be to sign up?

16 years or over.

Did you find this useful?

Yes
Be the first to give feedback!
Who is the MyLink scheme for?

At the moment, it’s for Isle of Wight foot passengers although the scheme will develop over the coming months.

Did you find this useful?

Yes
3 people have found this useful so far!
What is the benefit of signing up to MyLink?

Isle of Wight foot customers receive exclusive promotional offers and discounts.

Did you find this useful?

Yes
6 people have found this useful so far!
What is MyLink?

It is Wightlink’s new customer loyalty scheme.

Did you find this useful?

Yes
5 people have found this useful so far!
Using Mylink
What Product Rules apply to the MyLInk bookings?

All foot tickets are Standard tickets and the same rules apply to these bookings as usual. Please see our Product Guide for full details.

Did you find this useful?

Yes
Be the first to give feedback!
Do MyLink card holders have to show photo ID?

Our team may ask for photo ID to check you are the MyLink card holder. If you cannot provide this you will be required to pay the full fare and no retrospective refunds will be available. You can read the full terms and conditions by clicking here.

Did you find this useful?

Yes
Be the first to give feedback!
Do I have to show my MyLink card when I travel?

Yes, you do. Our team will ask for this when checking in. If you cannot provide this on request you will be required to pay the full fare and no retrospective refunds will be available. You can read the full terms and conditions by clicking here.

Did you find this useful?

Yes
Be the first to give feedback!
What are the rules for MyLink travellers using the foot travel discount?

MyLink card holders can make a group booking of up to 9 passengers on one ticket. All passengers must travel together on the outward and/or the return journey and the MyLink card holder must be travelling with the group on the outward and/or return or the full price of the ticket must be paid. You can read the full terms and conditions for this promotion by clicking here.

Did you find this useful?

Yes
1 person has found this useful so far!

Find out the size of your vehicle by entering your registration number

At this time, this feature is only available for cars and vans

Registration number

E.g CU57ABC
Without any roofboxes, towbars, bicycle racks or trailers your vehicle should be:
Vehicle length

Vehicle height

Wrong details? Please click here to enter your vehicle sizes manually

Your vehicle registration number could not be found

Choose your vehicle size manually here, you can find your vehicle height and width at Parkers.

Without any roofboxes, towbars, bicycle racks or trailers your vehicle should be:
Vehicle length

Vehicle height

Wrong details? Please click here to enter your vehicle sizes manually

Is there anything on your vehicle which makes it longer or higher than the dimensions shown here, such as a bike rack, towbar or roof box, but excluding a trailer or caravan?

Does your vehicle have a trailer or caravan?

Please select which type of vehicle you have

Below you will find all other vehicle types with some information around their size.
We recommend that you measure your vehicle before booking

Dangerous goods (including compressed gas etc. used for medical purposes) must be declared at least 24 hours before travel.

Camping gas canisters must be declared when you arrive at the port.

Please measure your motorcycle from your front wheel to the rear of your bike, including any extras which make the vehicle longer or taller such as a bike rack, towbar or roof box, but excluding a trailer or caravan.
Please measure your vehicle from your front bumper to the rear of your car, and from the bottom of your tyres to the roof of your car, including any extras which make the vehicle longer or taller such as a bike rack, towbar or roof box, but excluding a trailer or caravan.

What is the length and height of the vehicle?

Does your vehicle have a trailer or caravan?

This information will be added to your booking