FAQ – Discount and reduced fares

Browse FAQ

If you've any questions relating to your booking, crossing, or about the Isle of Wight in general, then you've come to the right place.

Choose from the sections below to answer your query.

Discount and reduced fares

If you’ve received a Promotion Code for Wightlink it’s easy to book and pay with the code. You can book online and enter your Promotion Code in the Promotion Code field at the ‘Your Details’ page. You’ll be able to see the discount at the payment stage of your booking. Promotions codes can usually only be entered once, so please don’t test the code – it may only work once and we are unable to replace it.


3 people found this faq useful.

It’s easy to book online using a Customer Service Voucher or a Prize-Winner’s Voucher, simply click here. Make your booking and select ‘Pay by Voucher’ at the payment stage. If you prefer you can visit one of our Ticket Offices or call our Contact Centre and the team will make the booking and take the Voucher number for you. A booking fee may apply if you book at a Ticket Office or through our Contact Centre.


Be the first person to like this faq.

Wightlink Isle of Wight Ferries receives numerous requests for support from many worthwhile causes and unfortunately we are unable to help everybody.

Because of the good work we already do we can only offer support to a small number of requests within the immediate locality of our ports and have identified post codes that we will accept requests from. If you are not in our neighborhood, we are sorry but we are unable to support you.

For details of our current sponsors and how to apply for sponsorship, please visit Sponsorship.

If you are a charity looking for assistance, please visit Charity.


Be the first person to like this faq.

If infants aged 4 and under are travelling with you they travel for free but must be included on your ticket – we need to make sure we count everyone travelling. Children aged 5-15 years travel at the child fare.


5 people found this faq useful.

Yes, we do! We understand its great fun to have a group trip so we offer discounts for groups of 10 or more foot passengers travelling together. In order for the discount to apply, all members of the group must travel together on the outward journey and the return if required. You can read the full details here.


1 people found this faq useful.

We do! Our foot passenger fares offer a discount to students over 16. A valid NUS/Student Rider/ISIC (international Student identity Card)/NUS Extra card or College/University photo ID card with an expiry date will need to be shown when purchasing your ticket to receive the discount.


1 people found this faq useful.

We do! Our foot passenger fares offer a discount to senior citizens over 60. If you’re lucky enough to look younger than you are, you may be asked to produce proof of your age to receive the discount.


9 people found this faq useful.

Tesco Clubcard Boost tokens can be used on full price Economy and Standard fares but cannot be used in conjunction with any other discounted offer or promotion. To find out more and to book please visit our Tesco Clubcard Boost tokens page.


1 people found this faq useful.

We do. We also offer the EU Blue Badge discount.

If you make a vehicle or foot passenger booking online simply add your Blue Badge number to the booking field. If you’re calling our Contact Centre or visiting one of our Ticket Offices tell the team your Blue Badge number and they will apply the discount for you.

Blue Badge discount cannot be used in conjunction with any other offer or promotion.

If you are travelling by foot, we also accept the National Rail Disabled Card and the English National Concessionary Travel Scheme (ENCTS) Card.

If you are travelling by foot on our FastCat passenger service, please remember to check our travel info before arrival as we are unable to accommodate mobility scooters or wheelchairs on a charter vessel or when our FastCats are using an alternative berth.

Remember to bring your Blue Badge or a photocopy of your Blue Badge, your ENCTS card or your National Rail Disabled Card when you travel otherwise you may be required to pay an upgrade to the full fare.

If you have any accessibility requirements, please call or email and let us know at least 48 hours in advance or we may not be able to accommodate your request. For the full details take a look at our Accessible Travel page.


11 people found this faq useful.

If you live on the Island or own a home on the Island and travel regularly we can offer you reduced fares through our Multilink Pass. Foot passengers from the Island and the mainland can enjoy our reduced fares with our Multilink Passenger Pass or Season Ticket.


5 people found this faq useful.

Browse FAQ

If you've any questions relating to your booking, crossing, or about the Isle of Wight in general, then you've come to the right place.

Choose from the sections below to answer your query.


Low vehicles (LV)

Up to 5.00m long
Up to 2.24m high
Cars, small vans and any other vehicle up to 5m long
high vehicles isle of wight

High vehicles (HV)

Up to 5.00m long
Over 2.24m to 4.2m high
Cars, small vans and any other vehicle up to 5m long
high vehicles isle of wight

Low passenger vehicles (LP)

5.01m to 15m long
Up to 2.24m high
Longer cars, pick-ups built on a car chassis, passenger vehicles with up to 7 seats and specially adapted disabled vehicles, 5.01m to 15m long.
low passenger vehicles isle of wight

High passenger vehicles (HP)

5.01m to 15m long
Over 2.24m to 4.2m high
Longer cars, pick-ups built on a car chassis, passenger vehicles with up to 7 seats and specially adapted disabled vehicles, 5.01m to 15m long.
high passenger vehicles isle of wight high passenger vehicles isle of wight

Low motorhome (LM)

Recreational vehicle 5.01m to 15m long
Up to 2.24m high.
Recreational vehicles built or adapted for sleeping which include fitted seating and kitchen facilities.
low motorhome vehicles isle of wight

High motorhome (HM)

Recreational vehicle 5.01m to 15m long
Up to 4.2m high.
Recreational vehicles built or adapted for sleeping which include fitted seating and kitchen facilities.
high motorhome vehicles isle of wight

Low commercial vehicles (LF)

Commercial vehicle 5.01m to 7m long
Up to 2.24m high
Vans, pick-ups, trucks and other goods vehicles designed to carry heavy loads 5.1m and longer and have not been specifically constructed or adapted for the carriage of passengers.
high passenger vehicles isle of wight

High commercial vehicles (HF)

Commercial vehicle 5.01m to 7m long
Over 2.24m to 4.2m high
Vans, pick-ups, trucks and other goods vehicles designed to carry heavy loads 5.1m and longer and have not been specifically constructed or adapted for the carriage of passengers.
high passenger vehicles isle of wight

Freight rigid (FR)

Freight vehicle 7.01m to 12m long
Up to 4.2m high.
Single chassis freight vehicles designed to carry heavy loads.
low freight vehicles isle of wight

Freight artic (FA)

Freight vehicle over 12m to 19m long
Up to 4.2m high.
Tractor-trailer freight vehicle up to 44 tonne GVWR with a split chassis or separate unit designed to carry heavy loads.
high freight vehicles isle of wight

Minibus (MINI)

Passenger vehicles 5.01m to 8m long
Over 2.24m to 4.2m high
Passenger vehicles with 8-17 seats.
high passenger vehicles isle of wight

Coaches

Because we need to know additional information for coach bookings such as loaded and empty passenger numbers, please visit our Coach page to make your booking
high passenger vehicles isle of wight

Motorcycle/trike/quad (MC)

Vehicles up to 3.5m long.
Motorcycles, Motorcycles with sidecars, three or four wheeled personal powered tricycle, TWIZY or quad bike up to 3.5m long.
low freight vehicles isle of wight

Bicycles and mobility scooters

Mobility Scooters must be battery powered.
Electric bikes must retain the ability to be pedalled by the rider.
Pushbikes, e-bikes and battery powered Mobility scooters travel free of charge when a customer purchases a foot passenger ticket.
No need to book separately.
high freight vehicles isle of wight