FAQ – Discount and reduced fares

Browse FAQ

If you've any questions relating to your booking, crossing, or about the Isle of Wight in general, then you've come to the right place.

Choose from the sections below to answer your query.

Discount and reduced fares

If you’ve received a Promotion Code for Wightlink it’s easy to book and pay with the code. You can book online and enter your Promotion Code in the Promotion Code field at the ‘Your Details’ page. You’ll be able to see the discount at the payment stage of your booking. Promotions codes can usually only be entered once, so please don’t test the code – it may only work once and we are unable to replace it.


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It’s easy to book online using a Customer Service Voucher or a Prize-Winner’s Voucher, simply click here. Make your booking and select ‘Pay by Voucher’ at the payment stage. If you prefer you can visit one of our Ticket Offices or call our Contact Centre and the team will make the booking and take the Voucher number for you. A booking fee may apply if you book at a Ticket Office or through our Contact Centre.


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Wightlink Isle of Wight Ferries receives numerous requests for support from many worthwhile causes and unfortunately we are unable to help everybody.

Because of the good work we already do we can only offer support to a small number of requests within the immediate locality of our ports and have identified post codes that we will accept requests from. If you are not in our neighborhood, we are sorry but we are unable to support you.

For details of our current sponsors and how to apply for sponsorship, please visit Sponsorship.

If you are a charity looking for assistance, please visit Charity.


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If infants aged 4 and under are travelling with you they travel for free but must be included on your ticket – we need to make sure we count everyone travelling. Children aged 5-15 years travel at the child fare.


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Yes, we do! We understand its great fun to have a group trip so we offer discounts for groups of 10 or more foot passengers travelling together. In order for the discount to apply, all members of the group must travel together on the outward journey and the return if required. You can read the full details here.


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We do! Our foot passenger fares offer a discount to students over 16. A valid NUS/Student Rider/ISIC (international Student identity Card)/NUS Extra card or College/University photo ID card with an expiry date will need to be shown when purchasing your ticket to receive the discount.


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We do! Our foot passenger fares offer a lower fare to senior citizens over 60. If you’re lucky enough to look younger than you are, you may be asked to produce proof of your age to receive the discount.


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Tesco Clubcard Boost tokens can be used on full price Economy and Standard fares but cannot be used in conjunction with any other discounted offer or promotion. To find out more and to book please visit our Tesco Clubcard Boost tokens page.


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We do. We also offer the EU Blue Badge discount.

If you make a vehicle or foot passenger booking online simply add your Blue Badge number to the booking field. If you’re calling our Contact Centre or visiting one of our Ticket Offices tell the team your Blue Badge number and they will apply the discount for you.

Blue Badge discount cannot be used in conjunction with any other offer or promotion.

If you are travelling by foot, we also accept the National Rail Disabled Card and the English National Concessionary Travel Scheme (ENCTS) Card.

If you are travelling by foot on our FastCat passenger service, please remember to check our travel info before arrival as we are unable to accommodate mobility scooters or wheelchairs on a charter vessel or when our FastCats are using an alternative berth.

Remember to bring your Blue Badge or a photocopy of your Blue Badge, your ENCTS card or your National Rail Disabled Card when you travel otherwise you may be required to pay an upgrade to the full fare.

If you have any accessibility requirements, please call or email and let us know at least 48 hours in advance or we may not be able to accommodate your request. For the full details take a look at our Accessible Travel page.


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If you live on the Island or own a home on the Island and travel regularly we can offer you reduced fares through our Multilink Pass. Foot passengers from the Island and the mainland can enjoy our reduced fares with our Multilink Passenger Pass or Season Ticket.


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Browse FAQ

If you've any questions relating to your booking, crossing, or about the Isle of Wight in general, then you've come to the right place.

Choose from the sections below to answer your query.


Find out the size of your vehicle by entering your registration number

At this time, this feature is only available for cars and vans

Registration number

E.g CU57ABC
Without any roofboxes, towbars, bicycle racks or trailers your vehicle should be:
Vehicle length

Vehicle height

Wrong details? Please click here to enter your vehicle sizes manually

Your vehicle registration number could not be found

Choose your vehicle size manually here, you can find your vehicle height and width at Parkers.

Without any roofboxes, towbars, bicycle racks or trailers your vehicle should be:
Vehicle length

Vehicle height

Wrong details? Please click here to enter your vehicle sizes manually

Is there anything on your vehicle which makes it longer or higher than the dimensions shown here, such as a bike rack, towbar or roof box, but excluding a trailer or caravan?

Does your vehicle have a trailer or caravan?

Please select which type of vehicle you have

Below you will find all other vehicle types with some information around their size.
We recommend that you measure your vehicle before booking

Dangerous goods (including compressed gas etc. used for medical purposes) must be declared at least 24 hours before travel.

Camping gas canisters must be declared when you arrive at the port.

Please measure your motorcycle from your front wheel to the rear of your bike, including any extras which make the vehicle longer or taller such as a bike rack, towbar or roof box, but excluding a trailer or caravan.
Please measure your vehicle from your front bumper to the rear of your car, and from the bottom of your tyres to the roof of your car, including any extras which make the vehicle longer or taller such as a bike rack, towbar or roof box, but excluding a trailer or caravan.

What is the length and height of the vehicle?

Does your vehicle have a trailer or caravan?

This information will be added to your booking