If you need to amend your sailing for any reason, it’s easy to do.
You can change your outward journey online up to one hour before your scheduled sailing time but not your return journey – you’ll need to visit a Ticket Office or call our Contact Centre to amend your return trip.
If you prefer, you can visit our Ticket Office or call our Contact Centre up to an hour before your scheduled sailing time and we can make the amendment for you. Our Standard Vehicle Tickets can do this free of charge, Economy Vehicle Tickets will be charged £5.00. We won’t charge any fees for changes to foot passenger tickets.
Remember, the sailing you move to may be a higher price. Any increase in ticket costs must be paid at the time of amendment.
If you’ve booked your travel through a holiday provider, you must contact them directly to make any changes to your booking. If the amendment is within 2 hours of your scheduled sailing time and your holiday provider is not available, we will do our best to help you make any requested changes subject to availability and restrictions. If there are any additional costs, payment will be required in full when amending before the booking can be secured.