If you need to amend your sailing for any reason, it’s easy to do.
You can change your booking online up to an hour before your outward sailing time. Once the outward journey has been made you’ll need to contact us to make any changes to your return journey.
You can also use our Ticket Office or Contact Centre service if you prefer not to change your ticket online. To do this you’ll need to contact us at least an hour before your outward sailing. There is a £5.00 fee to change Economy tickets and no fee for standard tickets, foot passenger tickets or tickets that cannot be changed online.
If you change your sailing time or travel details then the new booking may cost more than your original ticket. Any increase in cost must be paid when you change your booking.
If you’ve booked your travel through a holiday provider, you must contact them directly to make any changes to your booking. However, if it is less than two hours till your sailing and your holiday provider is not available then we will do our best to help.
Any requested change is subject to space being available and the booking restrictions of your ticket.