We’re here to help when you need it. Customers with disabilities, reduced mobility, medical conditions or just those that need some extra help can rely on Wightlink to make sure the journey meets their needs.
Once you have made your booking, please let us know at least 48 hours before your journey how we can help.
You can book assistance by opening the form below:
We also have a Freephone number for advice and to book Accessible Travel and Customer Assistance: 0800 093 8236 (Mon to Fri: 8am – 8pm or Sat & Sun: 9am – 6pm).
You should also let our team know when you arrive at the port that you have booked Accessible Travel and Customer Assistance.
We will do our best to help with:
We cannot help with:
If we can’t provide what you need we may ask if you can bring someone with you who can. In this case there will be no additional charge for the person you bring with you, but this must be arranged and agreed by us at least 48 hours before you travel.
All our ports have:
All our FastCats have:
All our car ferries have:
Wightlink offers passengers a disability discount, for more information check offers and discounts
At this time, this feature is only available for cars and vans
Below you will find all other vehicle types with some information around their size.
We recommend that you measure your vehicle before booking