Wightlink Healthcare Discount Scheme

NHS-funded hospital appointments

Wightlink offers 50% ferry discounts exclusively for Isle of Wight residents travelling to the mainland for an NHS-funded hospital appointment. 50% Discounts apply to Standard and Economy vehicle fares and Standard foot passenger fares for IOW residents.

How to book

Book in advance on 0333 999 7333 or on the day of travel at a Wightlink Ticket Office, quoting Wightlink Healthcare Discount. You will need to produce your appointment card/letter/SMS referring to your appointment in order to collect tickets from the relevant Ticket Office on the day of travel.

The discount is available for Isle of Wight residents only and applies to the patient +1 for adults. If the patient is a child, two parents or guardians can travel at a discount.

Standard Ticket Product Rules – Healthcare Discount
  Online booking or amendment Information
Booking fee Not available to book online Booking fee is non-refundable
Amendment fee Any increase in ticket costs must be paid at time of amendment
Cancellation fee Cancellations made within 24 hours of scheduled sailing are non-refundable.
Check in rules
  • Vehicles must check in at least 30 minutes (but no longer than 1 hour) before scheduled sailing time
  • We will try to accommodate late arrivals (those up to 2 hours late), provided there is space to do so, on the next available crossing
  • Arrivals more than 2 hours after scheduled sailing time shall be classified as a No Show. Subject to availability you may amend your booking for travel before 23:59 the same day
  • Any increase in ticket costs must be paid at time of amendment
  • ‘No Shows’ that cannot be accommodated before 23.59 on the same day or who choose to travel on a subsequent day, must purchase a new ticket
Read the full Standard Foot Passenger Product Rules - including booking by Phone and Ticket Office

Economy Ticket Product Rules – Healthcare Discount
  Online booking or amendment Information
Booking fee Not available to book online Booking fee is non-refundable
Amendment fee Any increase in ticket costs must be paid at time of amendment
Cancellation fee Cancellations made within 24 hours of scheduled sailing are non-refundable.
Check in rules
  • Vehicles must check in at least 30 minutes (but no longer than 1 hour) before scheduled sailing time
  • We will try to accommodate late arrivals (those up to 2 hours late), provided there is space to do so, on the next available crossing
  • Arrivals more than 2 hours after scheduled sailing time shall be classified as a No Show. Subject to availability you may amend your booking for travel before 23:59 the same day
  • Any increase in ticket costs must be paid at time of amendment
  • ‘No Shows’ that cannot be accommodated before 23.59 on the same day or who choose to travel on a subsequent day, must purchase a new ticket
Read the full Economy Ticket Product Rules - including booking by Phone and Ticket Office

Standard Foot Passenger Product Rules – Healthcare Discount
  Online booking or amendment Information
Booking fee Not available to book online  
Amendment fee Any increase in ticket costs must be paid at time of amendment
Refundable Cancellations made within 24 hours of scheduled sailing are non-refundable.
Cancellation fee
Check in rules
  • Foot passengers must check in no later than 15 minutes before scheduled sailing with a valid ticket
  • Disabled Travel Scheme or Accessible Travel bookings must check in no later than 30 minutes before scheduled sailing but no earlier than one hour before scheduled sailing time
  • We will try to accommodate late arrivals (those up to 2 hours late), provided there is space to do so, on the next available crossing
  • Arrivals more than 2 hours after scheduled sailing time shall be classified as a No Show, and a new ticket must be purchased
Read the full Standard Foot Passenger Product Rules - including booking by Phone and Ticket Office

Cars and Vans

Low vehicles (LV)

Up to 5.00m long
Up to 2.24m high
high vehicles isle of wight
Cars, small vans and any other vehicle up to 5m long

High vehicles (HV)

Up to 5.00m long
Over 2.24m to 4.2m high
high vehicles isle of wight
Cars, small vans and any other vehicle up to 5m long

Large cars

Low passenger vehicles (LP)

5.01m to 15m long
Up to 2.24m high
low passenger vehicles isle of wight
Longer cars, pick-ups built on a car chassis, passenger vehicles with up to 7 seats and specially adapted disabled vehicles, 5.01m to 15m long.

High passenger vehicles (HP)

5.01m to 15m long
Over 2.24m to 4.2m high
high passenger vehicles isle of wight
high passenger vehicles isle of wight
Longer cars, pick-ups built on a car chassis, passenger vehicles with up to 7 seats and specially adapted disabled vehicles, 5.01m to 15m long.

Motorhomes

Low motorhome (LM)

Recreational vehicle 5.01m to 15m long
Up to 2.24m high.
low motorhome vehicles isle of wight
Recreational vehicles built or adapted for sleeping which include fitted seating and kitchen facilities.

High motorhome (HM)

Recreational vehicle 5.01m to 15m long
Up to 4.2m high.
high motorhome vehicles isle of wight
Recreational vehicles built or adapted for sleeping which include fitted seating and kitchen facilities.

Pushbikes, e-bikes and battery powered Mobility Scooters travel free of charge when you purchase a foot passenger ticket.

Bicycles

Bicycles and mobility scooters

Mobility Scooters must be battery powered.
Electric bikes must retain the ability to be pedalled by the rider.
high freight vehicles isle of wight
Pushbikes, e-bikes and battery powered Mobility scooters travel free of charge when a customer purchases a foot passenger ticket.

No need to book separately.

Wightlink’s General Conditions for the Provision of Ferry Services

Visit our Terms & Conditions for more details.