Vacancy: Fixed Term Lounge / Retail Assistant

Job title:

Fixed Term Lounge / Retail Assistant

Job description:

Gunwharf – Fishbourne

We are looking for smart, enthusiastic, customer focused individuals to join our afloat retail outlets for the busy summer season.

Key elements of the role are:

  • To assist the Senior Steward and Steward maximise revenue generation with minimal wastage.
  • Undertake till /shop/mobile outlet operation when required by the Senior Steward.
  • Follow till procedures correctly at all times and ensure the security of cash and vouchers, etc.
  • Undertake stocktaking procedures as required.
  • Ensure that all stock is within its sell by date and carry out effective control over waste.
  • Be aware of ships safety procedures and take part in drills.
  • Help maintain highest standards of food quality and customer service.
  • Support compliance of all health, safety and food hygiene regulations.
  • Support compliance with all licensing arrangements for operation of catering/retail outlets onboard for the sale of alcoholic beverages.
  • Assist in maintaining a high standard of cleanliness in all work areas and passenger accommodation, including toilets.
  • Maintain highest levels of your own performance.
  • Resolve customer complaints as far as possible; otherwise ensure they are dealt with through recognised Company procedures.
  • Provide appropriate information to passengers to enhance their travel experience with Wightlink.

As a Lounge / Retail Assistant, you will be employed on a 4-6 month fixed term contract, starting immediately, to cover our peak season. You will be required to work across all days of the week including weekends and Bank Holidays.

How to apply

If you are interested in this vacancy, please send a summary of your qualifications, experience and the reasons why you wish to apply to recruitment@wightlink.co.uk. Please include all your contact details, including your address, landline and mobile telephone numbers.


Low vehicles (LV)

Up to 5.00m long
Up to 2.24m high
Cars, small vans and any other vehicle up to 5m long
high vehicles isle of wight

High vehicles (HV)

Up to 5.00m long
Over 2.24m to 4.2m high
Cars, small vans and any other vehicle up to 5m long
high vehicles isle of wight

Low passenger vehicles (LP)

5.01m to 15m long
Up to 2.24m high
Longer cars, pick-ups built on a car chassis, passenger vehicles with up to 7 seats and specially adapted disabled vehicles, 5.01m to 15m long.
low passenger vehicles isle of wight

High passenger vehicles (HP)

5.01m to 15m long
Over 2.24m to 4.2m high
Longer cars, pick-ups built on a car chassis, passenger vehicles with up to 7 seats and specially adapted disabled vehicles, 5.01m to 15m long.
high passenger vehicles isle of wight high passenger vehicles isle of wight

Low motorhome (LM)

Recreational vehicle 5.01m to 15m long
Up to 2.24m high.
Recreational vehicles built or adapted for sleeping which include fitted seating and kitchen facilities.
low motorhome vehicles isle of wight

High motorhome (HM)

Recreational vehicle 5.01m to 15m long
Up to 4.2m high.
Recreational vehicles built or adapted for sleeping which include fitted seating and kitchen facilities.
high motorhome vehicles isle of wight

Low commercial vehicles (LF)

Commercial vehicle 5.01m to 7m long
Up to 2.24m high
Vans, pick-ups, trucks and other goods vehicles designed to carry heavy loads 5.1m and longer and have not been specifically constructed or adapted for the carriage of passengers.
high passenger vehicles isle of wight

High commercial vehicles (HF)

Commercial vehicle 5.01m to 7m long
Over 2.24m to 4.2m high
Vans, pick-ups, trucks and other goods vehicles designed to carry heavy loads 5.1m and longer and have not been specifically constructed or adapted for the carriage of passengers.
high passenger vehicles isle of wight

Freight rigid (FR)

Freight vehicle 7.01m to 12m long
Up to 4.2m high.
Single chassis freight vehicles designed to carry heavy loads.
low freight vehicles isle of wight

Freight artic (FA)

Freight vehicle over 12m to 19m long
Up to 4.2m high.
Tractor-trailer freight vehicle up to 44 tonne GVWR with a split chassis or separate unit designed to carry heavy loads.
high freight vehicles isle of wight

Minibus (MINI)

Passenger vehicles 5.01m to 8m long
Over 2.24m to 4.2m high
Passenger vehicles with 8-17 seats.
high passenger vehicles isle of wight

Coaches

Because we need to know additional information for coach bookings such as loaded and empty passenger numbers, please visit our Coach page to make your booking
high passenger vehicles isle of wight

Motorcycle/trike/quad (MC)

Vehicles up to 3.5m long.
Motorcycles, Motorcycles with sidecars, three or four wheeled personal powered tricycle, TWIZY or quad bike up to 3.5m long.
low freight vehicles isle of wight

Bicycles and mobility scooters

Mobility Scooters must be battery powered.
Electric bikes must retain the ability to be pedalled by the rider.
Pushbikes, e-bikes and battery powered Mobility scooters travel free of charge when a customer purchases a foot passenger ticket.
No need to book separately.
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