Wightlink offers a comprehensive scheme for persons with all forms of disability entitling them to discounted fares. Below are some Frequently Asked Questions and details on how to apply for the scheme.

Please read all the information before downloading the application form.

Q. Who is entitled to the Wightlink Disabled card?

A. A disabled person who is officially registered. For example: Physically impaired, sensory impaired, mentally/intellectually impaired persons.

Q. How do I obtain the card?

A. Complete the application form and send with the relevant documents to the address at the end of this form. Disabled Persons Travel Card Rates can be downloaded as a PDF document from the menu on the left. You will need the free Adobe Acrobat Reader to read this file and this can be downloaded here.

Q. Is the card valid for both car and foot passenger travel?

A. Yes. The card can be used for either travel in a car (only using the relevant vehicle stated on the card), or as a foot passenger.

Q. Does the concession apply to all vehicles?

A. No. The concession applies to private cars and motorised caravans. It does not apply to light vans, caravans, trailers or motorcycles. You can have up to 2 vehicles registered on your card.

Q. Is the a length or height restriction for motorcaravans?

A. Yes. Motorcaravans up to 6 metres will be charged at the disabled rates, but each half metre or part thereafter will be charged at the current standard rate.

Q. What do I need to send with the completed application form for a disabled persons travel card?

A. Two passport sized photographs of the applicant. Photocopies of proof of disability which must include an Blue Badge (a copy of both sides) and one of the following:

• Certificate of Entitlement to Disability Living Allowance

• Form certifying exemption from liability to pay vehicle excise duty

• Certificate of Entitlement to Attendance Allowance

• Certificate to Entitlement to Mobility Allowance

• What proof of disability do I send if I am applying for a blind/visually impaired travel card?

• National Organisation certificate/letter proving that you are registered as a blind person under the National Assistance Act 1948.

Q. How long will it take me to obtain my card?

A. Provided the criteria is met please allow 14 days for receipt of your card.

Q. How will I get my card?

A. It will be sent to your home address.

Q. How long is my card valid for?

A. The card expiry date is the same expiry date on your Blue Badge. This date will be at the top of your travel card.

Q. What if I do not have an blue badge to send you?

A. Your travel card will not be issued/renewed if a copy of your Blue badge is not received.

Q. Is there a charge for the card?

A. No. Each person will be issued with one card free of charge (there is no charge for replacement cards either).

Q. What should I do if I make changes to my card?

A. You need to send the card back to the Marketing Department with details of your amendments, e.g. if you change your vehicle(s). Details are listed in the Terms and Conditions sheet. Please allow 14 days for receipt of your new card.

Q. Is there an age limit for applicants?

A. No. The card holder may be a child or an adult.

Q. Does the disabled person have to be the driver of the vehicle?

A. No. They can either be the driver or a passenger, but please note that they must be travelling in the vehicle otherwise a discount will not be given.

Q. What do other people travelling in the car pay?

A. All other people travelling in the car pay Standard passenger fares. For example, if the passenger is a disabled person, the driver pays Standard adult passenger fare, all other passengers pay Standard adult/child fares.

Q. Is this card valid for travel on any Wightlink route?

A. It is valid for travel on the car ferries from Fishbourne to Portsmouth and Lymington to Yarmouth, or vice versa. The card is also valid for use on the Portsmouth to Ryde Pier Head passenger catamaran service.

Q. Do I need to make a reservation for my vehicle?

A. Whilst you are not obliged to make advance reservations to be able to take advantage of the scheme, advance reservations are strongly recommended for sailings to avoid disappointment, especially during Bank Holidays and summer periods. Please quote your card details when making a reservation.

Q. What happens if I have already paid for a crossing before I received my card.

A. A refund is not available retrospectively.

Q. Can I pay in advance for my ticket?

A. Yes. Please be ready to quote your card number when making your reservation. Bookings cannot be made online so please call 0871 376 1000.