Fares for Wightlink Isle of Wight Ferries

Travelling to the Isle of Wight has never been more convenient or more enjoyable.

On all three of our ferry routes we sail every half hour during peak times. Our FastCat catamarans make the crossings in around 18 minutes and our car ferries in around 40 minutes. On board you’ll find plenty to entertain you; spacious lounges, comfortable seats, bar/café areas plus large observation decks with some of the best views of the Solent you can find! On our flagship St Clare there is even a children’s play area.

For more fares for commercial vehicles, vans and coaches please call us on 0871 376 4342.

Help for the Disabled Traveller
Our staff will make every effort to ensure your journey is a comfortable and pleasant one. If you require assistance in any way, please inform a member of staff when you arrive at the terminal, or on board, and we will be only too happy to arrange for someone to help you. Our Portsmouth-Fishbourne ferries have lifts from the car decks to the passenger lounge, where you will find disabled toilet facilities and all our terminals have wheelchairs available. If you wish to arrange assistance in advance, please call us on 0871 376 4342. Please Note: There are independent wheelchair accessible taxi services available on the Isle of Wight, please call for contact details of these companies.

Wightlink offers a discount to holders of the ‘Wightlink Disabled Persons Card’. For details and an application form, please telephone 0871 376 4342 or click here.

Safety and Security
The security of the vehicle and its contents is the responsibility of the driver or owner. Loose articles should be locked away or removed and you are advised to retain possession of anything valuable, such as cameras and binoculars. Sporting guns or other firearms are not permitted on the Portsmouth Harbour-Ryde Pier Head service. On car ferry crossings these items must be declared upon entry to the terminal area prior to boarding. (NB: Ammunition may not be carried, other than shotgun cartridges).

Foot Passengers: For safety and security reasons, all passengers who embark as a foot passenger BUT leave the ferry in a vehicle, are requested to notify a member of staff before disembarking.

On the Car Deck
Please remember to deactivate your vehicle motion alarm, as the inadvertent sound of alarms restricts the ability of others to hear safety announcements. You are not permitted to carry petrol in cans, nor empty cans which have contained petrol unless they have been thoroughly cleaned. Vehicle fuel tanks should not be overfilled to cause spillage. Gas cylinders to the maximum of three per vehicle may be carried in the user vehicle provided they are adequately secured and turned off at source. Up to twelve small expendable cylinders may be carried but they must not be open or part-used. Any compressed gas should be declared upon entry to the terminal.

Smoking - Please note that Wightlink operate a no smoking policy. Smoking is not permitted on board our vessels except on the open sundecks and is strictly prohibited on the car decks.

Mobile Phones Please note that for safety reasons mobile phones MUST be switched off whilst driving on and off all ferries.

Travel Insurance
Our special insurance scheme is available to all Wightlink customers. We strongly advise that all customers take out travel insurance when making their booking.

Port Maps
Port maps are available upon request from our enquiries and bookings line, 0871 376 4342, or can be viewed online by clicking here.

Booking your Ferry

Passenger Ferry & Catamaran Services whilst it is not absolutely necessary to make advance bookings foot passenger tickets can be booked online. We do request, however, that you arrive 15 minutes prior to departure to allow time to purchase your tickets and board the ferry. Please allow at least 10 minutes for connecting between trains and catamarans at Portsmouth Harbour. Tickets which include onward rail journeys are available from our offices at Yarmouth and Ryde Pier Head. Tickets for onward rail journeys on the Isle of Wight are available from the Wightlink ticket office at Portsmouth Harbour. Combined rail and ferry tickets are available from South West Trains, please call 08457 484950 or visit National Rail for further information and prices.

Car Ferry Services Advance reservations for cars and motorcycles should be made for all sailings and are essential for travel at Christmas, Easter and Summer weekends. Bookings cannot be made within two hours of sailing. Reservations for bicycles are not required. These are carried by all services, space permitting, free of charge. You are advised to make full payment for your reservation at the time of booking to benefit from the advance booking discounted fares unless you already hold a valid ticket for your date and time of travel. You are required to make full payment for your reservation at the time of booking if travelling on peak sailings.

Tickets Tickets are available which include onward journeys from our ticket offices at Portsmouth Harbour and Ryde Pier Head. The Reservation Office must be advised prior to travel in instances where tickets sent by post have not been received. For full details please telephone Wightlink on 0871 376 4342. Tickets can be collected on departure at the port or in certain circumstances sent by post prior to travel.

Payment Save time by paying for your tickets when you make your reservation. MasterCard, American Express, Diners Club and Visa credit cards are all accepted as well as Switch. From 1st May 2008 cheques will no longer be accepted at our terminals or retail outlets.

Alterations to Bookings. All alterations requested by you to a booking or reservation are subject to availability. The first alternation to a booking will incur no charge. Any second or subsequent changes will incur a £5 administration charge. If the change results in an excess payment that is greater that £5 the admin charge will be waived.

Refunds and Cancellations. – If you wish to cancel your booking or reservation after we have confirmed your booking, you should inform us as soon as possible. Cancellations must be made at least 24 hours prior to the date of departure by telephoning the Call Centre on 0871 376 4342; by email bookings@wightlink.co.uk or by writing to Wightlink. If you cancel, we reserve the right to charge a cancellation fee on the scale seen below:

Date Of Notification	Cancellation Fee
More than 7 days before outward sailing date	£10.00
Between 7 days and 24 hours in advance of outward sailing date	£20.00

Please note: Refunds will not be considered on bookings that a customer has failed to cancel; on part-used tickets; or on special offers/promotional fares.

Contacting the Reservation Office

Telephone 0871 376 4342
Calls from BT landlines cost 7p per minute, other network's charges may vary.
Facsimile (023) 9285 5257
Email: bookings@wightlink.co.uk
Post: Wightlink Isle of Wight Ferries, PO Box 59, Portsmouth, PO1 2XB

Office opening hours:

Mondays to Saturdays 07.00 – 21.00.
Sundays 08.00 – 20.00.
Bank Holidays 08.00 - 20.00.
New Year’s Day 10.00 – 16.00.
Closed Christmas Day.

In the interest of maintaining the highest standards of customer service, some telephone calls to our Reservations Department are monitored and/or recorded.

Car Racks & vehicle heights
When booking customers must declare any racks which will be on the back of the vehicle as well as the height of their vehicle and any roof-top item, including, but not limited to, aerials, cycle racks, luggage and sporting equipment, when the height is 2.26m or above. Failure to declare may result in the customer being unable to travel on their booked sailing.

Wightlink Ferry Conditions
The information contained in these pages is issued subject to the conditions of Wightlink Limited, which are available upon request from Wightlink offices, or click here, and was correct at the time of being updated. We reserve the right to alter any of the information contained within this website.

Checking In
For operating reasons, ships may have to sail a little before or after advertised times. Motorists are requested to check in at least 30 minutes, but not more than one hour, before departure. Foot passengers are advised to arrive at least 15 minutes before departure. Services are liable to alteration at Christmas and Bank Holidays.