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FAQ: Before You Travel

How often does the ferry run?
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How much does it cost?
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Does the time of day vary the price?
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Do you offer group rates?
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How soon do I need to book?
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Do you have any special offers?
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What ages are classified as children?
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At what age can a child travel on its own?
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Can I pay with Tesco Clubcard vouchers?
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Can I pay with Bus Tokens?
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Once booked can I change it? Does it cost any extra?
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Does it matter if I have changed my car since booking?
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How do I cancel my existing booking, will I be charged to do this?
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What can I do if I lose my ticket?
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Do I need a passport?
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Can I take my dog?
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Can I send a vehicle across unattended?
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Can I use Multilink Tickets from any port ?
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Can I use Multilink Tickets with a different car?
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Are the ferries running on time?
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Can I take dangerous goods over?
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Can we take bicycles?
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Can I get through train tickets?
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Can i get a Railcard discount?
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Can I get reduced fares if I travel regularly?
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Is there a baggage allowance?
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Can I send packages across?
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Will my tickets be posted?
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