Whether you have a question or just want to let us know how we did, there are lots of ways to contact us.
If you’ve any questions relating to your booking or crossing then you’ve come to the right place.
It’s always great to hear from our customers, but before you consider one of the contact options below, have a look at our Frequently Asked Questions. Use the search option to quickly find the answer you need.
Want to amend your booking before you travel, top up your pass or update your details? No need to call us – just sign in to your account. No booking or amendment fees are charged online. To amend your booking after you’ve made your outward journey, you will need to call us.
The most convenient way to contact Wightlink is to use our online forms.
This is to make sure your message reaches the right person and we have all the information we need to respond to your query. We promise to get back to you within five working days – read our feedback guarantee.
Simply click on the relevant form below, complete it fully and click on Submit. We’ll take care of your request and get back to you.
If you need to contact us about your booking or a reservation you would like to make, please us this form.
Group bookings
For group travel enquiries you can find out more here.
Schools bookings
For school travel enquiries you can find out more here.
Trade and freight bookings
For trade and freight enquiries and bookings you can find out more here.
Coach bookings
For coach enquiries and bookings you can find out more here.
Wightlife magazine is your must have guide to the Isle of Wight and is invaluable in helping you plan your next day trip, short break or longer holiday on the Island. Order your FREE copy below and have it delivered to your door. If you no longer wish to receive the magazine you can cancel your subscription below.
Sign up to our popular email newsletter and get the latest on what’s happening on the Isle of Wight and mainland as well as offers and competitions. If you no longer wish to receive it you can also easily unsubscribe below.
From advertising enquiries, to requests for sponsorship and charities, you can contact us or find out everything you need to know right here.
For details of our current sponsors and how to apply for sponsorship, please visit Sponsorship.
If you are a charity looking for assistance, please visit Charity.
If you have a question, take a look at our Frequently Asked Questions and if you can’t find the answer then use our convenient online booking forms. Our Contact Centre is unable to transfer calls to individual teams.
Opening times:
Monday – Friday 8.00 am – 8.00 pm
Saturday and Sunday 9.00 am – 6.00 pm
During Bank Holidays, School Holidays and Festival periods our Contact Centre experiences high volumes of calls.
The most convenient way to contact Wightlink is to use our online forms but you can also reach us by post. Please address your letters to the relevant person or department at:
Wightlink Ltd, PO Box 59, Portsmouth, PO1 2XB
When contacting us by phone, booking and amendment fees apply to most tickets. No booking or amendment fees are charged online.
For vehicle and foot passenger bookings please call: 0333 999 7333 (calls are charged at a local rate).
For Trade and Freight or Coach bookings please contact us using the links:
Trade and Freight bookings
Coach bookings
The most convenient way to contact Wightlink is to use our online forms but you can also reach us by post. Please address your letters to the relevant person or department at:
Wightlink Ltd, PO Box 59, Portsmouth, PO1 2XB