Coronavirus updates

What to expect when travelling with us

Updated 12 April at 11:00

We’re delighted to once again be your link to what matters; be that a change of scenery, spending quality time with friends and family, activity and adventure, or going somewhere else to simply do nothing at all.

We have been crossing the Solent all the way through the Coronavirus pandemic; so you can rest assured that we are well versed in the latest safety measures recommended by the Government and we’ve put in lots of new steps to keep you safe in our ports and at sea.

Our ferries and ports are cleaned frequently and hand sanitisers are available. When sailing, make sure to make the most of our large on board spaces. Our passenger lounges are well-ventilated and you can use our sun decks to grab some fresh air.

Book with confidence

When you book with us you can be confident that if your plans change, you have the flexibility to amend your booking. With our Standard tickets, you get:

  • FREE online amendments to your travel dates
  • Unlimited FREE travel date amendments
  • Full cancellation refund in advance of travel, minus a £5.00 fee

For peace of mind and full flexibility, we recommend booking with a Standard vehicle ferry ticket. If you purchase an Economy ticket, you can still amend your travel dates for free, but full cancellation charges would apply.

Explore our vehicle ticket options

Frequently Asked Questions