Our frequently asked questions are a great place to start if you have an enquiry – check some of the topics below to see if they can help.
Having problems making your booking? Already booked but need to amend your sailing? Get help with your booking questions here.
Discounts and offers
Can’t work out how to use your voucher? Want to know more about our MyLink scheme? Read up on our discount FAQs here.
You're all booked, but what comes next? What do you do if you have accessible travel needs? Find the answers to your journey questions here.
Send us a message
If you have a question or just want to let us know how we did, you can use the forms below to send us a message and we’ll get back to you within five working days if it needs a response.
You can make a booking enquiry, apply for compensation, give us a compliment, send a complaint and more using the form.