I made a mistake with my online booking. What do I need to do?

Don’t worry! If you booked with us directly you can correct any errors within one hour of the booking being created by going online to ‘My Bookings’, selecting the correct booking and click ‘Modify’ for free.

If you change your sailing time or travel details, then the new booking may cost more than your original Standard or Economy ticket. Any increase in cost must be paid when you change your booking.

Standard tickets are then free to amend.

Economy tickets can then be amended online for a £15.00 amendment fee.

If you prefer, you can complete the Booking Enquiry Form, call our Contact Centre or visit our Customer Service Point at the port and let us sort it out for you. Standard tickets are free to amend. Economy tickets will be charged a £25.00 amendment fee.