Portsmouth Harbour works

Maintenance at our Portsmouth Harbour port

We’re temporarily changing the layout of our Portsmouth Harbour FastCat port as we embark on a major maintenance and renewal programme costing more than £1.5 million.

From 5 January 2022, the next stage in the programme will begin. Our FastCats will be running to their normal timetable but for around six months there will be changes to the way you board the ferry.

Unfortunately, due to the nature of the works, no prams, wheelchairs or mobility scooters will be able to use our FastCats during this period, starting 5 January. We strongly recommend these customers and groups of more than ten people travel to and from the Island on our Portsmouth – Fishbourne route instead.

The port has been in use for 150 years now and we are investing in its future. We apologise for any inconvenience caused by this essential work.

How this will affect your journey

Our FastCats will run to their usual timetable but you will have a slightly different experience when you turn up at our port.

Waiting area and boarding

A temporary room with seating has been set up. You will be led by members of staff through an alternative outdoor route to board the FastCat.

Unfortunately, as there are stairs on the alternative route, no prams, wheelchairs or mobility scooters will be able to use our FastCats from 5 January for around six months. Hovertravel will be honouring FastCat tickets if you have a wheelchair or you can use our Portsmouth – Fishbourne route throughout this period. You’ll be able to bring bicycles as normal.

Customers using a ticket machine

Tickets and assistance

You can purchase tickets in the same way as normal – online in advance and on the day using one of our self-service ticket machines, which will be moved to the new waiting area. Staff will be on in hand to check you in and answer any queries.

We strongly recommend large groups of more than ten people travel to the Island on our Portsmouth – Fishbourne route instead.

Facilities

Throughout this period, our Costa Café and port toilets will be closed. You will be able to use the South Western Railway toilets within Portsmouth Harbour station during this period.

The café at Ryde Pier Head will be open for refreshments as usual.