Changes to your booking

We are sorry we have had to change the time or date of your booking. If you would prefer a different departure time to the one you’ve been offered, see your options below.


How you may be affected

If you are booked to travel and your sailing has been moved, we will be contacting you directly via email and/or SMS. Your booking will be moved to a different sailing and you will have these options:

Contacting us

If you are booked to travel on an affected sailing, we will be in touch with you directly. If you’d like to change your booking, you may be able to log into your account online and amend your sailings there, subject to availability. Please note, if you can’t amend your booking immediately after you’ve been notified, please try again in a few hours whilst our team are working on moving other customers.

If you need to contact us about any changes to your booking, please see your options below.

Wightlink ferry, St Clare on the Solent with the Isle of Wight in the background

My booking was made through a ferry comparison site or on my behalf by a tour operator or a travel agent

If you have booked with us using AFerry, Ferrysavers or Direct Ferries or if your booking has been made on your behalf by a tour operator or travel agent, you will need to contact them directly in order for them to make changes for you.

Wightlink's ferry at the port in Lymington

I have booked directly with Wightlink

If you made a booking directly with us (i.e on the Wightlink website or over the phone) please use the links below.

Cars leave Wightlink ferry

I am an Accommodation Partner, Business, Coach, or Freight customer

If you are an Accommodation Partner, Business, Coach, or Freight customer please use the links below.


Frequently asked questions