If you’re a business that needs to travel regularly between the Isle of Wight and the mainland, or an accommodation provider on the Island that needs to provide travel for your guests, we can help.
Find out why we should be your cross-Solent ferry provider of choice.
We have two vehicle routes – Portsmouth – Fishbourne and Lymington – Yarmouth – that each come with excellent motorway links on the mainland. We also have our foot passenger FastCat route between Portsmouth Harbour and Ryde, which can get you across the Solent in just 22 minutes.
Day and night-time sailings are available on our Portsmouth – Fishbourne route, so we’re ready to cross when you are.
No matter what kind of business you are, we’re here to help with your Isle of Wight ferry travel needs.
If you’re an accommodation provider on the Isle of Wight, set up a cash or credit account and if you’re regularly transporting cargo across the Solent, enquire about a freight account with us.
You can save money if you’re regularly travelling for business, too, with one of our Business Passes.
The largest ferry in our fleet, Victoria of Wight, is the first hybrid energy ferry in England, but that’s not all we’re doing to reduce our impact on the environment.
We’re tackling plastic waste, reducing food miles and even providing habitats for marine creatures at our ports. Join us in our mission.
We’re there to help when you need it and can help with a range of accessible travel requirements, from wheelchair loans to lift access spaces on board.
Our excellent facilities can take the stress out of travelling, with children’s play areas and movie rooms on selected ferries and a dedicated pet area on every ship.
There are food and drink outlets at each of our spacious ports and on board all our vehicle ferries, too, so you can grab a locally-sourced hot bite to eat and something to drink as you sail across the Solent.
Behind every business booking is our dedicated team.
From Business Development Managers making and maintaining excellent relationships with companies far and wide to our Business Support team handling your bookings and account queries, you’ll always have friendly, knowledgeable people on hand to support you.
Kirstie Higgins-Day - Head of Business Development
Justin Stoneley - Business Development Manager
Toni Ballamy - Business Development Manager
Mark James - Business Development Lead
Shane - Business Support Team Leader
Alan - Business Support
Grace - Business Support
Ian - Business Support
Karen - Business Support
Nicky - Business Support
Vini - Business Support
Shereleagh Jones - Financial Controller & HR Manager - WightFibre
“WightFibre rely on Wightlink for the efficient delivery of online bookings, business rates and changing bookings at the last minute to get our contractors on and off the Island at the required times. All this would not be possible if we did not have a business contract with them.”
Mark Batch – Transport Executive - Britannia Coach Services
“We have used Wightlink as our exclusive IOW ferry operator for over 15 years, operating roughly 1,000 bookings a year – predominately coaches. The booking process through to the date of travel is a very streamlined and flawless experience and we look forward to continuing this relationship for many years to come.”
We’re committed to more than just getting you across the Solent – we want every journey to be safe, reliable and a positive experience.
Each month we share statistics to show how we are performing against our targets, helping you understand where we need to improve and where we are doing well.
🟢 Green – We’ve met or exceeded our target
🟡 Yellow– Just below target (within 10%)
🔴 Red – Missed our target (10% or more)
🚢 Service performance
Reliability: 98.5% 🟡
Punctuality: 93.0% 🟡
Cancelled sailings: 47
We carried 414,818 customers just like you in September.
🙂 Customer satisfaction
Customer satisfaction score: 99.0% 🟢
Complaints received: 68
Complaints per passenger: 0.02%
🦺 Safety
Document of Compliance audit with the MCA
We achieved an excellent result in our annual Maritime and Coastguard Agency (MCA) Document of Compliance audit, recording zero findings or observations for the second consecutive year.
Internal audits were also completed on St Faith and Wight Light, covering emergency exercises, safety inspections, passenger operations and safety systems, confirming strong on board safety management.
❤️ Wightlink in the Community
We supported 1,175 journeys this month
Our focus is on making life better here on the Isle of Wight – especially for young people and for projects that care for our environment.
By giving a hand with travel, we hope to make it easier for local groups to do what they do best: inspire, support and bring people together
Reliable travel – 98.5% of our ferries sailed compared to our timetable available to you 24 hours beforehand.
Punctual travel – 93.0% of our ferries sailed within five minutes of the scheduled departure time.
Cancelled sailings – We cancelled 47 sailings.
12 cancellations were due to crew shortage, one was down to engine failure, 17 were mechanical breakdowns, six were the result of emergency fuelling and 11 were due to linkspan failures.
Satisfied customers – 99.0% of our customers rated the journey with Wightlink as positive.
Safe travel - To keep everyone safe and our services running smoothly, we regularly carry out audits and inspections both on board our ferries and ashore.
If you or the people you support have suggestions, challenges, or ideas, we’d love to hear them. Get in touch via email at [email protected] or use the form on our Contact Us page.
We measure our reliability against the timetable as it was planned four days in advance.
A sailing counts as “on time” if it leaves within five minutes of its scheduled departure. This is the same approach used right across the transport industry, especially in rail, so it gives a fair and consistent picture of how we’re doing.
To make sure our figures are accurate and trustworthy, the way we measure performance was checked and verified by an independent auditor in November 2024.
See our full range of business services and get in touch to set up an account with us.
Travel on any of our three routes, each with excellent transport links and facilities.
Find live timetables, timetable changes and general travel information for all our routes.