Voice assistant

Ask us about our service

Staying up to date with our ferry service is now even easier with Wightlink voice assistant.  

It allows you to ask your voice-enabled device – Alexa, Google Home or your Android phone – when the next ferry is set to sail on any route and whether there are any delays to our service. 

How it works – Google Home and your Android phone or tablet

If you’re using an Android phone or tablet, make sure your Google Assistant is switched on. With your Android phone unlocked or with your Google Home or Nest switched on, say ‘okay Google’ or ‘hey Google’ to start a conversation. Say ‘talk to Wightlink’ to get the voice assistant going and simply ask your question. 

For a service update, try ‘okay Google – talk to Wightlink. Is the ferry from Lymington running on time?’. For next sailing information, try ‘hey Google – talk to Wightlink. When is the next sailing from Portsmouth Harbour?’. 

How it works – Amazon Alexa smart speaker

To get the voice assistant working, you must first install the Wightlink Alexa skill on your device. Use the Alexa app on your phone and head to ‘Skills & Games’. From there, you can search for the skill called ‘Wightlink’ and hit ‘enable to use’. 

Once enabled, say ‘Alexa’ to start a conversation and then say ‘ask Wightlink’ to get the voice assistant going and simply ask your question. 

For a service update, try ‘Alexa – ask Wightlink if the ferries are running on time’. For next sailing information, try ‘Alexa – ask Wightlink when the next FastCat from Ryde is’. 

Voice assistant FAQs