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Frequently asked questions

What’s the difference between a Standard ticket and an Economy ticket?

Standard vehicle and foot tickets are refundable, excluding those paid in part or in full with Tesco Clubcard Reward Partner Codes, minus a £5.00 cancellation fee if you cancel up to 24hours before the outward departure of your scheduled sailing. You can also amend your bookings online, using the Wightlink App and with our Contact Centre for free up to 1hour before your scheduled sailing. Any increase in the ticket cost will need to be paid when amending.

Economy tickets are non-refundable, can be amended online or using the Wightlink with a £15.00 amendment fee and a £25.00 amendment fee using our Contact Centre or Customer Service point at port. Any increase in the ticket cost will need to be paid when amending.

You can read our full Product Guide online here.