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Frequently asked questions

What if my Multilink Pass is lost or stolen?

Don’t worry, we can help. If your ticket is lost, stolen or destroyed let us know as soon as possible so we can make sure your booked sailing is protected. You can use our Booking enquiries form, selecting Multilink or call our Contact Centre.

If the worst happens and someone uses your pass we will return any journeys used from the time you report it to us to a new pass.