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Frequently asked questions

What time do I need to arrive at the port?

If you’re travelling by foot you need to arrive at least 15 minutes before your scheduled sailing with a valid ticket. If you have a Disabled or Accessible Travel foot ticket you will need to arrive 30 minutes before your sailing.

If you’re driving, you need to arrive at the port between 30 and 60 minutes before your scheduled sailing, even if we are experiencing delays.

If you have a Wightlink Pass of any type or have a discounted ticket you need to make sure you have photo ID available if requested.