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Frequently asked questions

What’s the difference between a Standard ticket and an Economy ticket?

Standard vehicle and foot tickets are refundable, excluding those paid in part or in full with Tesco Clubcard Boost tokens, minus a £5.00 cancellation fee if you cancel up to 24 hours before the outward departure of your scheduled sailing. You can also amend your bookings online, using the Wightlink App, at any of our Ticket Offices and with our Contact Centre for free up to 1hour before your scheduled sailing. Any increase in the ticket cost will need to be paid when amending.

Economy tickets are non-refundable, can be amended online or using the Wightlink App for free but will be charged an amendment fee of £5.00 with our Ticket Offices and our Contact Centre. Any increase in ticket costs will need to be paid when amending.

You can read our full Product Guide online here.