Our hidden disability card
Helping Hand is a free scheme that provides a discreet and easy way for you to make our team aware of invisible disabilities or needs without having to verbally communicate them.
For example, you may have hearing difficulties and want our staff to speak clearly, or remove face coverings.
The Helping Hand scheme is separate from our accessible travel which can help you with needs such as a wider vehicle space on board our ferries or use of a Wightlink wheelchair. You’ll still need to book your Accessible travel needs at least 48 hours in advance if required.