Assisted travel

Assisted travel

We want to make your experience of booking ferry travel and crossing the Solent as smooth as possible. Whether you have reduced mobility and need some help on your journey, visiting the mainland for an NHS appointment or looking for Blue Badge discounts to save on your travel, you’ve come to the right place.

Follow the links below to find out more about how we can help.

Accessible travel and assistance

We’re here to help when you need it. If you have a disability, reduced mobility, a medical condition or just need some extra assistance, let us know at least 48 hours before you travel.

Accessible travel and customer assistance

Blue Badge discounts

If you have a Blue Badge, ENCTS Card or Disabled Persons Railcard, you can get 25% off foot passenger travel and up to 20% off your vehicle ferry travel with us.

Blue Badge discounts

NHS hospital appointments

If you need to travel from the Isle of Wight to the mainland for an NHS-funded hospital appointment, you can get 50% off your ferry crossing with Wightlink, capped at £35 per leg for vehicle travel.

Discounted travel for NHS appointments
Wightlink yellow Helping Hand Card

Helping Hand

Helping Hand is a free scheme that provides a discreet and easy way for you to make our team aware of invisible disabilities or needs without having to verbally communicate them.

Apply for your Helping Hand card today.

Helping Hand Scheme

Accessible travel facilities

Across our ports and ferries, we have a range of facilities designed to make your journey more comfortable.

This includes Changing Places toilets at our Portsmouth Gunwharf and Ryde Pier Head ports.

Accessible travel facilities
Wightlink's Gunwharf car park

Disabled parking

Car parking is available at Portsmouth Gunwharf, Fishbourne, Lymington and Ryde Pier Head, while there is also a council-owned car park near our Yarmouth port.

See more details about accessing these car parks, pricing and getting to your departure port.

Disabled parking