Multilink Passes

This is the perfect choice for mainland residents travelling regularly to the Isle of Wight and entitles you to a defined number of single sailings as shown below.

Multilink Passenger Passes

A Multilink Passenger Pass is a ticket that offers a discounted flat-fare for regular or occasional travellers.

  • Discounted travel for Island and Mainland residents
  • Convenient, pre-paid ferry travel
  • Valid on all sailings

Quick facts

  • Valid for 12 months from date of purchase or top-up
  • Book, top-up and manage your account online
  • No booking or amendment fees
  • Can only be used by the registered Pass holder

Multilink Pass 10 singles 20 singles 40 singles 60 singles
Adult £65 £126 £224 £300
Child(5-15) £32.50 £63 £112 £150
Student* £55.50 £105 £190 £255
Valid for 12 months from date of purchase or top-up

*Student rate, a valid NUS/Student Rider/UCAS/NUS Extra card (for apprentices) or IW College Student ID card.
Fares are valid until 2 January 2019.

Multilink Passenger Pass Product Rule
  Online booking or amendment Information
Booking fee FREE  
Amendment fee FREE  
Refundable Cancellations made within 1 hour of scheduled sailing are non-refundable
Check in rules
  • Foot passengers must check in no later than 15 minutes before scheduled sailing with a valid ticket
  • Disabled Travel Scheme or Accessible Travel bookings must check in no later than 30 minutes before scheduled sailing but no earlier than one hour before scheduled sailing time
  • We will try to accommodate late arrivals (those up to 2 hours late), provided there is space to do so, on the next available crossing
  • Arrivals more than 2 hours after scheduled sailing time shall be classified as a No Show, and a new ticket must be purchased
Read the full Multilink Passenger Pass Product Rules - including booking by Phone and Ticket Office

How can I get a Multilink Passenger Pass?

Multilink Passes can be bought from all Wightlink Ticket Offices. You’ll need to bring:

Multilink Pass Photo IDto be shown at time of purchase and for travel Passport photo also required Application form and additional requirements
Adult, Child5-15 N/A
Student Valid NUS/Student Rider/UCAS/NUS Extra card (for apprentices) or IW College Student ID card.

Photo ID
We accept photo driving licence, Passport or HM forces ID cards. Alternatively, bring a passport sized photo with you at the time of purchase and we can issue a Wightlink Photo ID card to use with your Mutlilink Pass or Season Ticket.

Popular FAQ

Multilink

You can add more journeys at any time and whenever is most convenient for you.

You can top up online here, visit one of our Ticket Offices or call our Contact Centre who will be happy to help.

Just one thing to remember, you can only top up your pass with the same denominations that you previously purchased.


4 people found this faq useful.

Your pass will be registered for a certain size vehicle. If the vehicle exceeds the dimensions registered on your pass you will not be able to travel using your Multilink Pass but you can purchase a general vehicle ticket that covers the correct vehicle dimensions.

We have two vehicle lengths available. A car or van up to 5m long and up to 2.24m high or a car up to 6m long and up to 2.24m high. Remember to include any tow bars or bike racks etc in the length and height.

A Motorcycle Pass can be used with a motorcycle, alone or with a sidecar, any three or four wheeled tricycle, TWIZY or quad bike up to 3.5m long and up to 2.24m high.

Have a look at our Vehicle Guide for Multilink Passes or if you are unsure visit one of our Ticket Offices or call our Contact Centre for advice.


5 people found this faq useful.

No, but you can register a second user for the Multilink Vehicle Pass if they live at the same address. You will need to show proof of Island residency for the second person and we will then issue a second pass so you can share the number of journeys purchased as you need.

The second pass holder must book using the main pass holder’s details as these are the details that the will be registered with us.


6 people found this faq useful.

This all depends on how many single, one way tickets you buy. Passes can be purchased in denominations of 10, 20, 40 or 60 single journeys. The more journeys you purchase, the greater the discount.

We will accept a driving licence, HM Forces ID Card or passport as proof of ID but students will also need to show a valid NUS/Student Rider/ISIC (International Student Identity Card)/NUS Extra card or College/University photo ID cards with an expiry date.


3 people found this faq useful.

You can add more journeys at any time and whenever is most convenient for you.

You can top up online here, visit one of our Ticket Offices or call our Contact Centre who will be happy to help.

Just one thing to remember, you can only top up your pass with the same denominations that you previously purchased.


2 people found this faq useful.

No, the Multilink Foot Pass is only for the registered pass holder.


1 people found this faq useful.

Booking online is convenient for most of our customers so we make setting up your online account as easy as possible. All you have to do is complete the set up your Multilink & Season Ticket to use online and we’ll do the rest for you. Easy!


1 people found this faq useful.

It’s really easy and convenient. Simply log in to your account using your email address and password and continue with your booking. If you’re having problems with your online account you can contact us using the Booking Enquiries form, selecting Multilink and we’ll sort it out for you.

Or you can use our booking widget to log in. Select your options and tick the box for ‘I have a Ticket Pass’. You can then select your sailing times and then log in.


1 people found this faq useful.

It’s best to call our Contact Centre. We can quickly tell you the journeys undertaken and answer any questions.


2 people found this faq useful.

You can amend your booking up to one hour before your scheduled sailing time online, by visiting one of our Ticket Offices or calling our Contact Centre. If you want to amend your return journey after you have already travelled outward, you will need to call our Contact Centre to amend for free.


2 people found this faq useful.

Any journeys cancelled up to 1 hour before the scheduled sailing time will be credited back to your Multilink Pass. If you cancel within an hour or don’t cancel at all we will not return the journey back to your pass.

You can cancel your booking online, by visiting one of our Ticket Offices or by calling our Contact Centre.


3 people found this faq useful.

We can refund 75% of the value of any unused journeys as long as you apply for a refund up to 30 days after the expiry date of your pass.

You can return your pass to us with details of your bank sort code, account number and your signature to the Contact Centre, Wightlink Ltd, Gunwharf Road, Portsmouth, PO1 2LA. It can take up to 28 days for a refund to show on your statement.


12 people found this faq useful.

There are some booking restrictions with Multilink Vehicle Passes. Every sailing, on every day on each route has a minimum of 10% space reserved for Multilink Pass holders.

That’s why we ask that you book in advance and are flexible about the time you travel. We also need you to tell us if you’re not going to travel on your booked sailing so we can offer that space to another Multilink Vehicle Pass holder.


3 people found this faq useful.

Yes, you can. The MyLink foot passenger discount cannot be used to purchase a Multilink Pass. You can, however, use the discount on foot travel and by signing up you can also take advantage of the 15% off hot drinks and bottled water.


1 people found this faq useful.

You must log into the app using the primary account that bought the pass.


Be the first person to like this faq.

Yes, you can. The MyLink foot passenger discount cannot be used to purchase a Multilink Pass. You can, however, use the discount on foot travel and by signing up you can also take advantage of the 15% off hot drinks and bottled water.


1 people found this faq useful.

Yes. if it’s attached to your customer account you’ll see a Ticket Pass option in the menu when you log in.


Be the first person to like this faq.

Sometimes a number of accounts are created or the Customer Number is not attached to the Pass properly. If you call our Contact Centre, the experts can fix this for you or you can complete our online form here.


1 people found this faq useful.

This does happen sometimes but it’s easy to fix. Visit one of our Ticket Offices and show them the faded pass, they will then print off a new one for you. If you have a second user added to your pass you will need to have both replaced and reprinting invalidates any previous passes held.


4 people found this faq useful.

Don’t worry, we can help. If your ticket is lost, stolen or destroyed let us know as soon as possible so we can make sure your booked sailing is protected. You can use our Booking enquiries form, selecting Multilink or call our Contact Centre.

If the worst happens and someone uses your pass we will return any journeys used from the time you report it to us to a new pass.


1 people found this faq useful.

Vehicle passes are for Island residents or those who own a property on the Island. We strongly recommend Multilink vehicle bookings are made in advance as we reserve only a certain amount of space per sailing for Multilink Vehicle bookings. It’s especially important around school holidays and festivals. If you find you regularly travel at very short notice the Multilink pass may not be suitable.

The foot passes can be purchased by any of our customers. The passes are purchased in bulk and offer a significant saving on our regular ticket prices. The more tickets you buy, the greater the saving.

For the full details on how to apply for a Multilink Vehicle pass and what you may need read our Vehicle Passes Product Guide.


9 people found this faq useful.

It’s really straight forward.

For our vehicle pass all you need to do is bring in proof of residency at the time of purchase to one of our Ticket Offices. We can accept a driving licence, recent utility bill, phone bill, council tax bill or bank statement. Once you have shown proof of residency you will need to complete a short form, pay the fee and that’s it, we’ll print your pass for you there and then. We may ask you for photo ID when you travel with us so remember to have some photo ID with you.


11 people found this faq useful.

It’s always a good idea to carry some form of photo ID when travelling using a Multilink Pass. We want to make sure our customers are protected and regularly check that the pass holder is the person travelling.

If photo ID cannot be produced when asked, a full Standard ticket cost will be charged and we will not offer any retrospective refunds. You can visit our Ticket Office with a passport sized photo and we can provide you with a Wightlink Photo ID Card. You can keep this with your pass and not have to worry again!

We will also accept a driving licence, HM Forces ID Card or a passport as proof of ID.


5 people found this faq useful.

Yes, you can. The length and height of the trailer will determine the additional price to be paid at the time of booking.


3 people found this faq useful.

Our Multilink Foot Pass is available to Island and mainland residents. You need only to visit one of our Ticket Offices with photo ID and a passport sized photo. You can then pay the fee and our team will issue you with a pass and a Wightlink Photo ID Card. By giving you a Wightlink Photo ID Card with your pass it’s easy to show if we ask you for ID when travelling and there is no need to carry extra identification.

The passes are purchased in bulk and offer a significant saving on our regular ticket prices. The more tickets you buy, the greater the saving.

For the full details on how to apply and what you may need read our Passenger Passes Product Guide.


2 people found this faq useful.

These are unique to your Multilink Pass. The ‘T’ number is your Multilink Pass number and the Customer Number allows us to search for your details. You can also use the Customer Number to log in online instead of your email address if you prefer. Please keep these numbers safe and do not share with anyone.


1 people found this faq useful.

Using your Multilink Pass

Logging into your Multilink account
First you’ll need an online account that’s connected to your Multilink Pass. If you’re not already set up for this then fill out the Multilink online setup form and we’ll get you set up. You can then login online.

Cancelling and changing a booking
Please cancel any journeys you no longer require as another passenger may need this space.
To cancel or change a journey you have booked please visit the My bookings page.

Topping up your Multilink Pass
You can top up your Multilink Pass online, by phone, or by visiting our Wightlink Ticket Office.

Please note: Once you have purchased a Pass, it cannot be upgraded to a different Multilink product as the level of discount is set. E.g. A Pass of 20 may only be topped up with another Pass of 20. Although you can top up multiple times, this does not increase the level of discount. You can also purchase an additional pass of a different size to receive that level of discount.

Photo ID
We accept photo driving licence, Passport or HM forces ID cards. Alternatively, bring a passport sized Photo ID card with you at the time of purchase and we can issue a Wightlink Photo ID card to use with your Multilink Pass.

Signup for free Travel Updates

We now offer free Travel Updates via SMS or email by simply signing up online or completing a form at one of our Ticket Offices. You can even choose which route you would like to receive Travel Updates for.
To sign up now simply click here.

If you change your mind you can easily opt out of Travel Updates by completing the form on our Contact Us page.

Wightlink’s General Conditions for the Provision of Ferry Services

Visit our Terms & Conditions page for more details.

Please select an outbound route

Please select an outbound date

Please select an outbound time

Please select a return route

Please select a return date

Please select a return time

Please select how you will be travelling

You must select a vehicle length

You must select a vehicle height

What size is my vehicle?

How many passengers are in this vehicle?

Please select at least one passenger

Find out the size of your vehicle by entering your registration number

At this time, this feature is only available for cars and vans

Registration number

E.g CU57ABC
Without any roofboxes, towbars, bicycle racks or trailers your vehicle should be:
Vehicle length

Vehicle height

Please note: vehicle size data is taken from a third party database and is provided here as a guide. As some vehicles may vary from the designed specifications, please ensure that the measurements are correct before booking.

Wrong details? Please click here to enter your vehicle sizes manually

Your vehicle registration number could not be found

Choose your vehicle size manually here, you can find your vehicle height and width at Parkers.

Without any roofboxes, towbars, bicycle racks or trailers your vehicle should be:
Vehicle length

Vehicle height

Please note: vehicle size data is taken from a third party database and is provided here as a guide. As some vehicles may vary from the designed specifications, please ensure that the measurements are correct before booking.

Wrong details? Please click here to enter your vehicle sizes manually

Is there anything on your vehicle which makes it longer or higher than the dimensions shown here, such as a bike rack, towbar or roof box, but excluding a trailer or caravan?

Does your vehicle have a trailer or caravan?

Please select which type of vehicle you have

Below you will find all other vehicle types with some information around their size.
We recommend that you measure your vehicle before booking

Dangerous goods (including compressed gas etc. used for medical purposes) must be declared at least 24 hours before travel.

Camping gas canisters must be declared when you arrive at the port.

Please measure your motorcycle from your front wheel to the rear of your bike, including any extras which make the vehicle longer or taller such as a bike rack, towbar or roof box, but excluding a trailer or caravan.
Please measure your vehicle from your front bumper to the rear of your car, and from the bottom of your tyres to the roof of your car, including any extras which make the vehicle longer or taller such as a bike rack, towbar or roof box, but excluding a trailer or caravan.

What is the length and height of the vehicle?

Does your vehicle have a trailer or caravan?

This information will be added to your booking